Return and Refund Policy
At Tinker Unattended, all of our products are made -to-order through print-on-demand process. Due to the custom nature of our products, we are unable to accept returns or exchanges except in the case of defective or damaged items.
Conditions for Return or Replacement:
Damaged or Defective Products
If your item arrived damaged or defective, please contact us within 7 days of receiving your order.
Email us at orders.tinkerunattended@gmail.com with a detailed description and photos of the issue.
Once we review the claim, we will either send a replacement or issue a refund.
Incorrect Orders
If you received the wrong item, we will happily replace it. Please email us within 7 days of delivery.
Refund and Dispute Policy
Refund Eligibility
Refunds are offered in limited circumstances due to the Print-on-demand nature of our products.
Damaged, Defective, or Incorrect Orders
We will either offer a replacement or a refund for these items. Refunds, if approved, will be issued to your original payment method and may take 5 - 10 business days to process.
Refund Request Process
Contact us at Orders.Tinkerunattended@gmail.com with the subject line “Refund Request” and include your order number, description of the issue, and photos.
Our team will review the claim and respond within 3-5 business days
If a refund is approved , we will notify you and process the refund.
Dispute Resolution
If you have a concern about your order that cannot be resolved directly through our Customer Service team, you may escalate the dispute emailing our team. We will work to resolve the matter in a timely and fair manner.
Cancellation Policy
All orders are processed immediately after purchase to ensure timely production and delivery. For this reason, we cannot accept order cancellations once an order has been placed and production has started.
Legal or Export Restrictions
At Tinker Unattended, we comply with all applicable export laws and restrictions. Our Products are currently available for purchase in 30 countries or regions. We are unable to ship to countries with legal or trade restrictions as dictated by US law.
Countries Ship to
United States, Canada, Australia, United Kingdom, Austria, Belgium, Brazil, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Hungary, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland
We reserve the right to refuse orders that violate any trade sanctions or export restrictions.
Terms and Conditions of Promotions
Tinker Unattended occasionally offers promotions and discounts. Please review the terms below for any current or future promotional offers:
General Promotion Terms:
Eligibility: Promotions are open to all customers unless otherwise specified.
Expiration: Promotional codes must be applied at checkout and cannot be retroactively applied to past purchases. Promotions are
valid until the specified expiration date
Non-Transferable Promotional codes are not transferable and cannot be exchanged for cash.
Limitations Some promotions may be limited to specific product categories or regions.
One-Time Use Unless stated otherwise, each promotional code can be used only once per customer.
Modifications Tinker Unattended reserves the right to modify or cancel any promotions at any time without prior notice.
Promotional Refunds:
Refunds for orders placed using promotional discounts will be processed based on the amount paid after the promotion is applied. Shipping fees are non- refundable unless the product is damaged or incorrect.
Note:
By purchasing from Tinker Unattended you agree to our terms and policies. Please review these carefully before placing and order.