At Tinker Unattended, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and store your personal information when you visit our website or make a purchase, in compliance with the General Data Protection Regulation (GDPR).

 1. Information We Collect

 We collect and process the following types of personal information:

• Personal Details: Your name, email address, shipping address, billing address, and phone number when you make a purchase or sign up for an account.

• Payment Information: We do not store your payment card details. Payments are processed securely by our payment partners, such as Stripe and PayPal.

• Website Usage Data: Information about your use of our website (e.g., IP address, browser type, pages visited, and duration of visits) via cookies and other tracking technologies.

• Order Information: Product details, order history, and preferences related to your purchases.

2. How We Use Your Data

We use your personal information for the following purposes:

• Order Fulfilment: To process and ship your orders, and to provide updates about your purchase.

• Customer Support: To respond to your inquiries, process returns, and handle complaints.

• Marketing Communications: With your consent, we may send you promotional emails, updates, and special offers.

• Website Analytics: To improve your experience on our site, we track website usage to optimize our services and performance.

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal bases:

• Performance of a Contract: Processing your data to fulfil an order or respond to requests.

• Consent: We will request your explicit consent for marketing communications or certain types of data processing.

• Legitimate Interest: Processing is necessary for our legitimate interests, such as improving our website and services, provided that those interests do not outweigh your rights and freedoms.

4. Sharing Your Information

We only share your personal information with trusted third parties for the following purposes:

• Payment Processors: For secure payments, we work with third-party providers like Stripe and PayPal.

• Shipping Partners: We share your delivery details with shipping services (e.g., Gelato, FedEx, or other logistics partners) to fulfil your order.

• Analytics and Marketing Tools: We may share anonymized website usage data with services like Google Analytics or Facebook Pixel to help us improve user experience and deliver targeted ads.

All third-party services we use comply with GDPR standards for data protection.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes outlined in this policy:

• Customer Data: We retain order details, shipping information, and customer support data for a minimum of 5 years for legal and financial record-keeping.

• Marketing Data: If you’ve opted into marketing communications, we will keep your contact details until you unsubscribe.

6. Your Rights Under GDPR

Under GDPR, you have the following rights:

• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: You can ask us to correct inaccurate or incomplete data.

• Right to Erasure: You can request the deletion of your personal data under certain circumstances (e.g., when it’s no longer necessary for processing).

• Right to Restrict Processing: You can request to limit the processing of your data under specific conditions.

• Right to Data Portability: You can ask us to transfer your data to another service provider in a structured, commonly used, and machine-readable format.

• Right to Object: You can object to the processing of your data based on our legitimate interests or for marketing purposes.

• Right to Withdraw Consent: Where we rely on your consent to process data, you can withdraw your consent at any time. 

To exercise any of these rights, please contact us at Tinkerunattended@gmail.com

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and analyse website performance. By using our website, you agree to the use of cookies.

• Types of Cookies:

• Essential Cookies: Required for basic website functionality.

• Performance Cookies: Collect anonymized information on how users interact with our site.

• Marketing Cookies: Help us deliver relevant ads and measure the effectiveness of our marketing campaigns.

You can manage cookie preferences in your browser settings or opt out of marketing cookies via third-party tools such as Your Online Choices.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes using SSL encryption for transactions and working with GDPR-compliant service providers.

9. International Transfers

If you are located outside the United States, please note that your data may be transferred to and processed in the U.S. By using our services, you consent to this transfer. We ensure that all international data transfers comply with GDPR by working with compliant third-party providers.

10. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your data, please contact us at:

Tinker Unattended LLC

Email: tinkerunattended@gmail.com

Website: www.tinkerunattended.com

If you believe that we have not complied with GDPR in relation to your personal data, you have the right to file a complaint with your local data protection authority.

11. Changes to This Policy

We may update this policy from time to time to reflect changes in our services or legal obligations. Any changes will be posted on this page, and if significant, we will notify you via email.